JOB TITLE: Assistant Retail Manager

SALARY/BENEFITS: $18–$22/hour, depending on experience. After meeting eligibility requirements, full-time employees may enroll in a health coverage plan, accrue paid leave, and access a 401(k) retirement plan.

SCHEDULE:
Full-Time: 35–40 hours/week
Monday – Saturday, 8:00 AM – 5:00 PM

Reports to: Office Manager

MISSION:
“You could build a house with what people throw away!”
This organization redirects usable materials from the waste stream and redistributes them at low cost to the community.

ORGANIZATIONAL OVERVIEW:
The facility is a 45,000-square-foot warehouse offering new and used building materials for public purchase. Located in Southeast Baltimore City near Highlandtown, the organization is the nation’s first successful, self-sustaining nonprofit building materials reuse center, founded in 1984. Equal opportunity employer; all qualified candidates are encouraged to apply.

POSITION GOALS:

1. 
   

   Open and close the store

   
   


2. 
   

   Supervise cashier staff

   
   


3. 
   

   Maintain store procedures

   
   


4. 
   

   Provide excellent customer service

   
   


5. 
   

   Assist with product marketing

   
   


6. 
   

   Track product sales activity

   
   

QUALIFICATIONS, SKILLS & EXPERIENCE:
A Bachelor’s degree, Associate degree, or equivalent work experience is required. Candidates must be able to lift up to 50 lbs and work in a warehouse environment—inside and outside, in both hot and cold conditions, with exposure to dust.

We are seeking a detail-oriented, experienced manager to join the leadership team. Primary responsibilities include managing cashier staff, overseeing cash handling procedures, ensuring strong customer service, and participating in store opening/closing duties.

Required skills include:

• 
  

  Strong verbal and written communication

  
  


• 
  

  Ability to work independently on administrative tasks

  
  


• 
  

  Retail cash management and cashiering

  
  


• 
  

  Experience in the construction or building materials industry is a plus

  
  

KEY RESPONSIBILITIES:

Management & Administration:

• 
  

  Open and close the store; serve as facility key holder

  
  


• 
  

  Create and manage cashier schedules

  
  


• 
  

  Supervise cashiers’ daily activities, provide training and feedback

  
  


• 
  

  Help maintain a clean, organized, and safe warehouse environment

  
  


• 
  

  Maintain product pricing documentation, operational procedures, and reports

  
  

Cash Handling & Administration:

• 
  

  Oversee daily cash count-in/out, deposits, credit card reconciliation, and change orders

  
  


• 
  

  Support and participate in cashier shifts as needed

  
  


• 
  

  Ensure accurate POS data entry for membership and distribution transactions

  
  


• 
  

  Maintain procedures for transactions, holds, and supplies at cashier stations

  
  


• 
  

  Troubleshoot issues with credit card machines, the POS system, and transaction errors

  
  

Customer Service:

• 
  

  Deliver professional service on the sales floor

  
  


• 
  

  Maintain Hold/Sold logs and client records

  
  


• 
  

  Respond to customer inquiries via phone and email

  
  

Product Management & Marketing:

• 
  

  Assist with merchandising and maintaining clean, clearly signed product displays

  
  


• 
  

  Conduct store sweeps for signage accuracy and cleanliness

  
  


• 
  

  Support product marketing through social media and email input

  
  


• 
  

  Help execute promotional displays and maintain consistency in advertised merchandise presentation