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Location : Baltimore, MD
Job Type : Temp to Perm
Compensation : 18.00 USD/HOUR
Start Date : 10/06/2023
Hours : Full Time
Required Years of Experience : 1-2 years
Required Education : High School or equivalent
Travel : No
Relocation : No
Job Industry : Manufacturing
Job Category : Sales

Job Description :

Roles and Responsibilities

Sales Entry:

- Efficiently process sales orders provided by the sales team.

- Submit purchase orders to vendors and confirm their receipt.

- Enter follow-up information into Hubspot, our CRM platform, to maintain accurate records.

- Engage in customer follow-ups to provide exceptional service and address any inquiries.

Freight Coordinator:

- Communicate with vendors to ensure machines are ready for shipping, coordinating logistics effectively.

- Reach out to freight brokers to obtain the best shipping quotes and ensure cost efficiency.

- Communicate with customers to verify shipping addresses and delivery details.

- Proactively follow up on shipments until they are fully received, ensuring customer satisfaction.


- Warmly greet visitors and clients, creating a welcoming and professional environment.

- Manage incoming calls and direct inquiries to the appropriate team members.

- Order office supplies as needed.

Platforms & Systems You'll Utilize:

- Quickbooks for financial management and record-keeping.

- Outlook for email communication and scheduling.

- Hubspot, our CRM platform, for maintaining customer information and tracking deal stages.

- Word for document creation and editing.

- Carrierate for freight logistics coordination.

Required Qualifications :


- Proven experience in an administrative role, preferably in a similar industry.

- Experience with Quickbooks is preferred.

- Proficiency in using Microsoft Office Suite.

- Familiarity with CRM systems, such as Hubspot, is a plus.

- Strong organizational skills and the ability to handle multiple tasks efficiently.

- Excellent communication and interpersonal abilities, with a customer-oriented approach.

- Detail-oriented and capable of maintaining accurate records.

- High school diploma or equivalent; additional certifications or relevant education is a bonus.

Skills :
Customer Service Skills(2) Organization skills Sales Support(1)
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