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ADMINISTRATIVE ASSISTANT

Location : Baltimore, MD
Job Type : Temp to Perm
Compensation : 18.00 USD/HOUR
Start Date : 10/06/2023
Hours : Full Time
Required Years of Experience : 1-2 years
Required Education : High School or equivalent
Travel : No
Relocation : No
Job Industry : Manufacturing
Job Category : Sales

Job Description :

Roles and Responsibilities


Sales Entry:


- Efficiently process sales orders provided by the sales team.


- Submit purchase orders to vendors and confirm their receipt.


- Enter follow-up information into Hubspot, our CRM platform, to maintain accurate records.


- Engage in customer follow-ups to provide exceptional service and address any inquiries.


Freight Coordinator:


- Communicate with vendors to ensure machines are ready for shipping, coordinating logistics effectively.


- Reach out to freight brokers to obtain the best shipping quotes and ensure cost efficiency.


- Communicate with customers to verify shipping addresses and delivery details.


- Proactively follow up on shipments until they are fully received, ensuring customer satisfaction.


General:


- Warmly greet visitors and clients, creating a welcoming and professional environment.


- Manage incoming calls and direct inquiries to the appropriate team members.


- Order office supplies as needed.


Platforms & Systems You'll Utilize:


- Quickbooks for financial management and record-keeping.


- Outlook for email communication and scheduling.


- Hubspot, our CRM platform, for maintaining customer information and tracking deal stages.


- Word for document creation and editing.


- Carrierate for freight logistics coordination.


Required Qualifications :

Requirements:


- Proven experience in an administrative role, preferably in a similar industry.


- Experience with Quickbooks is preferred.


- Proficiency in using Microsoft Office Suite.


- Familiarity with CRM systems, such as Hubspot, is a plus.


- Strong organizational skills and the ability to handle multiple tasks efficiently.


- Excellent communication and interpersonal abilities, with a customer-oriented approach.


- Detail-oriented and capable of maintaining accurate records.


- High school diploma or equivalent; additional certifications or relevant education is a bonus.


Skills :
Customer Service Skills(2) Organization skills Sales Support(1)
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